FAQs

CAN I RETURN OR EXCHANGE MY ITEM?

All sales are final. If an items arrives damaged or incorrect, contact us within 5 days for resolution. Lenka offers pre-loved vintage pieces. Every piece has been inspected for quality and photographed to reflect its true condition.

HOW MUCH DOES SHIPPING COST?

We offer $10 flat rate shipping to the U.S., and free shipping on orders over $200. Once your order has shipped, Lenka is not responsible for any loss or damage in transit.

WHEN WILL I GET MY ORDER?

All orders will be shipped within 4 business days, with estimated delivery in 5-10 business days. All orders are shipped with tracking via USPS. Once your order has shipped, Lenka is not responsible for any loss or damage in transit.

DO YOU OFFER INTERNATIONAL SHIPPING?

Please send us an email at hello@shoplenka.com and we may be able to accommodate specific requests.

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